Welcome to Heevona Store (“we”, “us”, or “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit www.heevonastore.com (the “Website”) or make a purchase from our store.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide you with a smooth shopping experience, process orders, and improve our services.

1.1 Personal Information

When you browse, create an account, or make a purchase, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through third-party gateways)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device type
  • Pages you visit
  • Time spent on each page
  • Referring website links
  • Cookies & tracking data

1.3 Cookies and Tracking Tools

We use cookies to:

  • Improve site functionality
  • Personalize user experience
  • Track orders and cart activity
  • Analyze site performance and usage

You can disable cookies in your browser settings, but some features of the website may not work properly.

2. How We Use Your Information

We use the collected data for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and notifications
  • Improving website performance and user experience
  • Detecting fraudulent or unauthorized activities
  • Marketing and promotional communication (with your consent)

3. Sharing Your Information

We do not sell or rent your personal information.
However, we may share data with trusted third parties for business purposes:

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping & Delivery Partners
  • Marketing & Analytics Tools (e.g., Google Analytics, Meta Pixel)
  • Website Hosting & Security Providers

These partners only receive the information necessary to perform their services and are required to keep your data secure.

4. Data Security

We implement strong security measures to protect your information, including:

  • SSL encryption
  • Secure payment gateways
  • Firewall protection
  • Regular security checks and updates

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data:

  • Request access to your data
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable